The purpose of these Terms and Conditions is to set forth the rights, duties and liabilities of K Auction (the “Company) and the member and the member’s usage procedures as relates to the auction services and auction information services (hereafter referred to as “services”) provided by the Company through its internet website (http://www.k-auction.com).
2. EXPLANATION, VALIDITY AND AMENDMENT OF THE TERMS AND CONDITIONS
2.1. The Company shall post these Terms and Conditions on the homepage of its website (http://www.k-auction.com and connecting webpages. They may hereafter be referred to as the “website”) so they can be viewed by the members and users who wish to utilize the services.
2.2. If the Company amends the Terms and Conditions, it shall announce such amendment(s) with the effective date and the reasons for such amendment(s) from seven (7) days prior to the effective date to one (1) day prior to the effective date in the manner specified in Article 2.1. However, if the amendment(s) may unfavorably affect the member, the Company shall announce such amendment(s) with a minimum thirty (30) day grace period. In such case, the Company shall clearly compare the contents before and after amendment and indicate the changes for the member’s ease of comprehension. Amendments shall not be applied retroactively prior to the effective date. If the Company has announced the amendment(s) to the Terms and Conditions and the important contents of the amendment(s) and announced or notified that such amendment(s) shall be considered as agreed to, and the member does not explicitly express refusal to agree to the amendment(s), the member shall be considered as having agreed to the amendment(s).
2.3. These Terms and Conditions shall be the basic agreement of the service usage contract between the Company and the member. The Company may, as necessary, select and announce in advance contents to be applied to specific services (K Auction Online Auction Terms and Conditions, Offline Auction Terms and Conditions, and including any other Terms and Conditions that may apply, hereafter referred to as “individual Terms and Conditions”). If the member agrees to the individual Terms and Conditions and utilizes the specific services, the individual Terms and Conditions shall be applied with priority and these Terms and Conditions shall be applied supplementarily. The announcement and amendment of individual Terms and Conditions shall abide by Articles 2.1 and 2.2. Individual Terms and Conditions may include the Online Auction Terms and Conditions, Offline Auction Terms and Conditions, and any other Terms and Conditions but shall not be limited by them.
3. RELATION TO RELEVANT LAW
3.2. In utilizing the services provided by the Company, the member must abide by relevant law including but not limited to the Act on Door-to-Door Sales, etc., the Framework Act on Electronic Documents and Transactions, the Act on Consumer Protection, the Act on Fair Labeling and Advertising and the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc., and cannot claim exemption from liability for violations of relevant law for reasons of these Terms and Conditions.
4. PROVISION OF SERVICES
The auction services shall be defined as the service by the Company of providing a cyber marketplace online for the purpose of facilitating the purchase and sale, by the individual will of each member, of objects between members and any related supplementary services.
5. MATTERS OF STANDARD COMPLIANCE BY THE COMPANY
The Company shall not sell to or purchase objects from members, and only provide tool(s) to improve safety and confidence in trade between members. Any liability arising from such trade between members shall be the responsibility of the members who are party to the trade.
6. DEFINITION OF TERMS
6.1. The terms used in these Terms and Conditions shall be defined as follows. However, matters specified by individual contracts or Terms and Conditions shall abide by those documents.
6.1.1. Member: “Member” shall refer to any person who has agreed to these Terms and Conditions and established a service usage contract with the Company by registering as a member according to the membership procedures specified by the Company. These Terms and Conditions shall be limited to online members of the Company, but a member who has agreed to these Terms and Conditions and each of the Online Auction Terms and Conditions and Offline Auction Terms and Conditions of the Company through the website shall be considered to have agreed to utilize all services provided by the Company according to the procedures and regulations set forth by each of the Terms and Conditions. A member may become a buyer or consignor depending on the purpose of utilizing the services.
6.1.2. ID: “ID” shall refer to the combination of letters and numbers selected by the member and approved by the Company for the purpose of identifying the member and providing services.
6.1.3. PASSWORD: “PASSWORD” shall refer to the combination of letters and numbers selected by the member and approved by the Company for the purpose of verifying the identity of the member and for the protection of the member’s information.
6.1.4. Consignor: “Consignor” shall refer to a member who has registered objects according to the format provided online or offline by the Company for the purpose of selling such objects.
6.1.5. Buyer: “Buyer” shall refer to a member who has made a winning bid on an object in auction.
6.1.6. Bid: “Bid” shall refer to the act of submitting a desired purchase price amount for the purpose of purchasing an object in auction. A bid is considered to have indicated the buyer’s intent to purchase the object. Bids shall be submitted through the website according to the method set forth by the Company. However, the Company may approve purchase price amounts submitted as bids through other means according to individual Terms and Conditions or by request of the member.
6.1.7. Winning Bid: “Winning Bid” shall refer to the completion of the purchase and sale of an object in auction through a bid.
6.1.8. Standard Auction: “Standard Auction” shall refer to a format of auction in which the winning bid shall be achieved by the bidder who submits the highest bid price among all bidders.
6.1.9. Immediate Purchase: “Immediate Purchase” shall refer to a format of auction in which the winning bid shall be achieved by bidding the immediate purchase price amount specified by the seller.
6.1.10. Special Auction: “Special Auction” shall refer to an auction in which a variety of objects shall be put forth by the Company. The Company may provide additional information through the website regarding objects auctioned through Special Auctions.
6.1.11. My Page: “My Page” shall refer to the service webpage on which the Company shall compile and provide each member’s auction records, including but not limited to sale records, purchase records, credit levels, and member information, for the purpose of facilitating the rapid and convenient usage of auction services by each member.
6.1.12. Connected Companies: “Connected Companies” shall refer to companies operating websites connected through the Company’s service webpages and hyperlinks.
7. SERVICE USAGE CONTRACT
7.1. A service usage contract (hereafter referred to as “usage contract”) shall be established upon approval by the Company of the usage request (membership registration request) made by the person intending to utilize the services. The Company shall announce such intent to approve of usage on the applicable service webpage, or by notifying the usage applicant by email or other means.
7.2. Member registration is available to individuals of 19 years or older or organizations (including private or corporate business operators). The usage applicant must register with his/her real name, and a member who has registered with a name other than a real name or by using another individual’s information shall not be eligible or authorized to utilize the services provided by the company. Business operators requesting usage may be required to present additional verification other than the methods set forth on the website.
7.3. Minors who wish to register as members may be granted an exception and approved for membership with the consent of a legal representative and the consent of the Company. The Company may require verification of consent and finances from the legal representative before and/or after approving member registration and may refuse to approve membership registration by a minor.
7.4. One (1) ID shall be used by each real name, and the usage contract, by principle, shall be established per each ID. For business operator members, the business registration number shall fulfill the standard of the real name. However, the Comㅐpany may, after comprehensive review based on the member’s trade period, total trade amounts, credit levels, dispute records, etc., grant additional IDs. Upon re-registration by the member after termination of the usage contract, the member shall, by principle, use the last ID previously used.
8. USAGE REQUEST
8.1. A person requesting usage must accurately input the following information according to the membership registration format provided online by the Company. During membership registration, required information shall be differentiated depending on whether the usage applicant is an individual or an organization. However, if the member has affirmed to the Company that he/she will not utilize auction services, the Company may exempt the member from inputting part of the personal identification information from the following required information.
8.2. REQUIRED INFORMATION FOR INDIVIDUAL MEMBERS
(i) Name (ii) Gender (iii) ID (iii) Password (iii) Date of Birth (iv) Address/Shipping Address (v) Mobile Phone Number (vi) Email Address
8.3. REQUIRED INFORMATION FOR ORGANIZATION MEMBERS
(i) ID (ii) Password (iii) Name of Company (iv) Principal Representative Name (v) Business Registration Number (vi) Company Address (vii) Company Telephone Number (viii) Alternative Representative Name (ix) Alternative Representative Date of Birth (x) Alternative Representative Gender (xi) Alternative Representative Department/Position (xii) Alternative Representative Mobile Phone Number (xiii) Alternative Representative Email Address (xiv) Alternative Representative Company Telephone Number
8.4. Private or corporate business operators must register as business operator members and must provide verification documentation and additional information requested by the Company, including business registration certificates, etc., upon membership registration.
8.5. The Company may, for the purpose of provide varied and useful information to the member, request from usage applicants information, including occupation, company name, company address, company telephone number, hobbies, areas of interest, artists of interest, etc., in addition to the aforementioned required information. However, the usage applicant may refuse to provide such information, and the Company shall not restrict usage of services for reasons of the usage applicant’s refusal to provide information other than the aforementioned required information.
8.6. The Company may require from the member, before and/or during usage of services, identity verification or payment security procedures through mobile phone identity verification, credit card identity verification, I-PIN, Digital Certificate, and/or other comparable means.
8.7. By submitting a bid, the member shall be considered to have agreed to the fact that all actions undertaken with the ID granted to the member may be recorded by the Company for the purposes of auction bid, consignment, purchase, shipping, payment, promotion, provision of information, etc. The member shall be considered to have agreed to such recording, and bidding information stored by the Company shall serve as definitive and final records to be used as evidentiary documentation for the purpose of resolving disputes.
9. APPROVAL OF USAGE APPLICATION
9.1. The Company shall, by principle, approve service usage after completing real name verification if the usage applicant has accurately input the required information set forth in Article 8 and agreed to these Terms and Conditions.
9.2. The Company shall undertake real name verification for individual member registration requests through credit information companies or credit information concentration institutions as permitted by law and shall undertake real name verification for business operator member registration requests through verification documentation received according to Article 8. The Company may request verification documentation from applicants if real name verification cannot be undertaken for the usage application.
9.3. The Company may refuse approval for usage applications on grounds of any of the following.
(i) In the case of a minor applying for usage without the consent of a legal representative;
(ii) In the case of the Company’s real name verification process revealing the membership registration to have not been requested under the real name;
(iii) In the case of the name and/or mobile phone number (or business registration number) being identical to that of an existing member;
(iv) In the case of a former member whose usage contract has been terminated by the Company according to Article 10 of these Terms and Conditions re-applying for usage
(v) In the case of a member who has received a member eligibility suspension by the Company according to Article 15 of these Terms and Conditions terminating the usage contract at will and re-applying for usage;
(vi) In the case of false information being input for the required information upon membership registration;
(vii) In the case of other articles of these Terms and Conditions or of other individual Terms and Conditions of the Company being breached or a case of illegal and/or inappropriate usage application being confirmed or other reason precluding approval of the usage application being recognized by the Company;
9.4. The Company may defer approval for usage application on grounds of any of the following. In such case, the Company shall announce to the usage applicant the reason for deferral, the time period of possible approval, or additional essential information documentation required for approval and other information relevant to the deferral announce on the applicable service webpage or by notifying the usage applicant by email.
(i) In the case of no availability in the infrastructure related to service provision;
(ii) In the case of technological interruption or error;
(iii) In the case of the real name listed in registration unable to be verified by the Company’s real name verification process;
(iv) In the case of the person requesting business operator member registration not providing verification documentation or additional information set forth in Article 8.4;
(v) In other cases deemed necessary at the reasonable discretion of the Company;
10. TERMINATION OF USAGE CONTRACT
10.1. The member or the Company may terminate the usage contract according to the procedure set forth in these Terms and Conditions.
10.2. TERMINATION BY THE MEMBER
10.2.1. The member may, at any time, terminate the usage contract by notifying intent to terminate. However, the member must complete, withdraw or cancel all ongoing auction processes before notifying intent to terminate. In such case, any disadvantage incurred due from withdrawing or canceling auction processes shall be the responsibility of the member. If any auction processes have not been completed, the Company may defer termination of the usage contract until all outstanding amounts payable have been rendered.
10.2.2. The usage contract shall be terminated upon arrival of the intent to terminate at the Company.
10.2.3. A member who has terminated the usage contract according to this clause may re-register as a member according to the membership registration procedure and relevant articles set forth in these Terms and Conditions.
10.3. TERMINATION BY THE COMPANY
10.3.1. The Company may terminate the usage contract on grounds of any of the following. In such case, the Company shall notify the member of intent to terminate and reason for termination by email, telephone, fax or other means. However, the Company may grant the member a chance to express opinions regarding the reason for termination beforehand.
(i) In the case of the existence of reason for refusal to approve the usage contract according to Article 9.3 being confirmed regarding the member;
(ii) In the case of the member completing or attempting a purchase or sale of object(s) in a manner violating law, Terms and Conditions, reasonable custom or other aspects of public order;
(iii) In the case of the member taking an action infringing upon the rights, reputation, credit or other due profit of the Company, another member or another person (including alteration or attempt to alter information announced by the Company, appropriation of personal information or financial information, transmission or posting of viruses, illegal information, etc., infringement of third-party copyright or intellectual property right, action harming the reputation or obstructing the business of a third party, etc.);
(iv) In the case of the member taking or attempting an action obstructing the smooth execution of services provided by the company (including obstruction of auction, false bidding or consignment, repeated cancellation of winning bids, etc.)
(v) In the case of the member taking actions otherwise breaching these Terms and Conditions;
10.3.2. The usage contract shall be terminated upon arrival of the Company’s intent to terminate to the member; however, if the Company is unable to notify the member of the intent to terminate due to erroneous contact information provided by the member, the usage contract shall be terminated upon announcement by the Company of the intent to terminate on My Page.
10.3.3. In the case of the Company terminating the usage contract, the Company may cancel or forcibly terminate auction processes related to the relevant member without prior notice. In such case, the Company may invoice the member to render outstanding amounts payable relating to the auction processes. In the case of the Company terminating the usage contract, consignor members must take all necessary actions relating to the uncompleted auction by termination for the purpose of protecting buyer members.
10.4. Any damage or loss incurred relating to the termination of the usage contract shall be the liability of the member whose usage contract has been terminated, and the Company shall not be held responsible or liable.
11. COLLECTION AND PROTECTION OF MEMBER INFORMATION
11.1. The Company may collect additional necessary information from the member other than information provided by the member by disclosing the purpose of collection and/or usage. In such case, the Company shall solicit consent to the collection of information from the member. The Company shall not pre-set the “Agree” selection regarding personal information collection·usage·provision. In addition, the Company shall not restrict or refuse to provide services including membership registration, etc. for reasons of the usage applicant’s refusal to consent regarding personal information collection·usage·provision other than required information.
11.2. In the case of the Company soliciting consent from the member for the purpose of information collection, the Company shall specify or notify beforehand the purpose of collecting and using the information and any terms regarding the information and third parties (who will receive the information, purpose of such provision, contents of provided information). The member may withdraw consent at any time even after agreeing to provide information.
11.3. In case of the member providing information to the Company, the member must provide factual information. The Company may request verification documentation to the extent permitted by relevant law for the purpose of verifying the accuracy of information provided by the member, and the Company may restrict the usage of auction services or terminate the usage contract if the member does not provide such verification documentation without due reason.
11.4. The Company shall not, aside from information publicly available, including ID, etc., through service webpages, use collected information for purposes other than the collection and usage purposes disclosed at the time of collection, smooth provision of services and/or expansion of provided services or provide information to third parties without the consent of the member. However, exception shall be made for other cases set forth by relevant law and the provision to shipment companies of minimum information (name, address, telephone number, etc.) for the purpose of shipment, and the member may refuse to request shipment by refusing to consent to the provision of personal information required for shipment to third parties.
11.5. The member may, at any time, view information related to himself/herself and request the correction of inaccurate information to the Company and/or the person responsible for the management of information. In case of a request for information correction by the member, the Company shall correct such information or refrain from using such information until the information has been corrected.
11.6. The Company shall limit administrative officers to a minimum for the purpose of protecting member information, and the Company shall be responsible according to relevant law for damages incurred by the member from the loss, theft, breach or alteration of member information due to misconduct or negligence on the part of the Company.
11.7. In the case of termination of the usage contract, the Company shall, by principle, destroy the information of the relevant member. However, the member information shall be stored in the following cases. In such case, the Company shall use the stored member information only for the purposes of such storage. ① The Company shall store member information for the period set forth by relevant law for purposes of regulations of relevant law including the Commercial Act, the Act on the Consumer Protection in Electronic Commerce, etc. ② The Company shall store the minimum information within the extent required by relevant law in the case that damage has been caused to another person due to dissemination of slanderous or false statements, for the purposes of protecting members and the Company from other infringements of intellectual property rights and/or online fraud and for the purpose of cooperating with investigations according to legal procedure. ③ In the case that outstanding amounts payable by the member to the Company remain, minimum required information including the member’s ID, name or company name, contact information, address, etc., shall be stored for the purpose of recouping such amounts payable until such amounts payable have been rendered in full. ④ In the case that a storage period was specified at the time of soliciting consent for other information collection, member information shall be stored until the end of the specified storage period.
12. MODIFICATION OF MEMBER INFORMATION
12.1. In the case that information input at the time of usage application is incorrect or changed, the member must immediately modify such information. However, the ID, name, date of birth, and in the case of business operator, the business registration number cannot, by principle, be modified. The member must provide verification documentation regarding such modifications immediately upon request by the Company.
12.2. Notification from the Company to the member shall be considered complete upon arrival at the address or email address specified in the member information, and any damages incurred due to failure to modify changed information or incorrect modifications of changed information shall be the responsibility of the member, and the Company shall assume no responsibility or liability arising from such. In addition, the member shall be responsible for any damages incurred by the Company due to failure by the member to modify changed information or modifications with false information. However, if the member has complete mobile phone identity verification according to these Terms and Conditions, the verified mobile phone number may be processed and listed as member information.
13. MANAGEMENT OF ID AND PASSWORD
13.1. The member shall be responsible for the management of the ID and password, and the member cannot transfer or lend the ID or password to another person.
13.2. The Company shall not be responsible for any losses or damages incurred due to the breach, transfer or loan of the ID or password such breach, transfer or loan due to causes not attributable to the Company.
13.3. If the member becomes aware that the ID or password has been stolen or is being used by a third party, the member must immediately notify the Company and follow any instructions by the Company, if applicable.
14. TYPES AND USAGE OF AUCTION SERVICES
14.1. The Company may provide to the member Weekly Online Artwork Auctions, Premium Online Artwork Auctions, Major Auctions (limited to cases in which online bidding has been approved) and other auction services. The types, contents and other details of auction services may change.
14.2. The Company shall announce information, depending on the type of auction service, regarding the nature of each auction, auction process and purchase methods on the service webpage. The member must understand the terms of each auctions, announced by the Company, beforehand and utilize auction services. The Company does not provide for direct trade between members and shall assume no responsibility whatsoever for issues arising from direct trade between members.
14.3. The member can access auction services provided by the Company using the ID, password or mobile phone verification or other methods required by the Company and can utilize such auction services to consign objects for auction or bid and/or purchase in auction. However, the Company may, for the purpose of protecting members, set conditions regarding the eligibility of members to become consignors or buyers.
14.4. The Company may provide information in foreign languages for members using foreign languages. However, the Company does not guarantee the accuracy of translations in foreign languages and shall not assume responsibility for translations. The prevailing language for all information and their interpretation regarding auction services and objects, including these Terms and Conditions, shall be Korean.
15. SUSPENSION OF MEMBER ELIGIBILITY
15.1. The Company may, for the purpose of maintaining safety and confidence in trade through auction services, suspend member eligibility, restrict usage of auction services and/or undertake other necessary measures. If the Company suspends member eligibility or restricts usage of auction services or undertakes other necessary measures, the Company shall notify the member by telephone, email or other means unless otherwise regulated by these Terms and Conditions, and if the member cannot be reached or in unavoidable cases such as those in which urgency is required, the Company may undertake measures ahead and notify the member afterwards. Members whose eligibility has been suspended cannot utilize auction services.
15.2. SPECIFICS REGARDING REASONS FOR SUSPENSION OF MEMBER ELIGIBILITY, ETC.
(i) Refusal to sell: Once a winning bid has been made, the consignor cannot refuse to sell the relevant object.
(ii) Refusal to purchase: Once a winning bid has been made, the buyer cannot cancel the winning bid if no issue with the object exists.
(iii) The Company may, immediately or after review, temporarily or permanently suspend eligibility of such member on grounds of the above Clause (i) or (ii).
15.3. The Company may suspend member eligibility on grounds of inappropriate bidding behavior obstructing auction progress including submitting false bids, manipulating bids, etc. and/or illegal credit card transactions.
15.4. If incomplete auctions processes exist for a member whose eligibility has been suspended, such member must complete any and all processes relating to the auction.
16. BIDDING IN AUCTION
16.1. Members who wish to purchase an object must bid on the service webpage provided by the Company. The Online Auction Terms and Conditions may be applied preferentially regarding any information on bidding not explicitly set forth by these Terms and Conditions or regarding specific information on the below bidding methods and/or purchase procedures.
16.2. BIDDING METHODS
16.2.1. The member must bid carefully if he/she intends to purchase the object. All information provided by the Company on the object is for the member’s reference only, and as the Company exhibits all objects in auctions provided on the website during a set period for members’ inspection of the physical objects, the member himself/herself must verify the details of the object.
16.2.2. Multiple bids may be submitted by the specified closing time, but cancellations are not permitted.
16.2.3. Bidding methods include bidding (at the current bid price), automatic bidding, and other methods, including shopping carts, etc., provided by the Company on the website.
16.2.4. All objects are open for automatic bidding up to the closing time of such object. If multiple bids are submitted, automatic bidding will automatically bid on your behalf according to the set increments up to the selected maximum bid price.
16.2.5. The Company may enable the member to bid on multiple objects simultaneously or provide methods to facilitate bidding by the member.
16.3. Members who are buyers can confirm whether they have made winning bids through the winning bid confirmation email sent by the Company after conclusion of the auction (or in the case that a SMS message or KakaoTalk SNS message is sent to the mobile phone number input by the member, such messages shall hold identical force) or on the My Page webpage. In such case, if the member has not modified the mobile phone number or email address at which to receive the winning bid confirmation, the information input into the Company’s system by the closing time of the auction shall be used.
16.4. Members who are buyers must notify the Company of the shipping address by telephone or email if the shipping address for objects differs from the shipping address input at the time of membership registration.
16.5. The Company may require a signature and/or seal on the winning bid confirmation form from members who are buyers.
17. SYSTEM OPERATIONS, ETC.
17.1. The Company shall not assume responsibility for continuing to provide services in the case of temporary or permanent inability to provide services due to natural disasters or similar event of force majeure, maintenance, inspection, replacement and/or failure of information and communications infrastructure, communications outage, etc. However, in such case, the Company shall notify members according to the method(s) set forth in Article 2 of the Terms and Conditions.
17.2. The Company shall not assume responsibility for service usage error due to reasons attributable to internet users or members.
17.3. The Company shall not assume responsibility for damages incurred by members due to flaws of objects traded through auction services or errors or omissions of listed object information unless such damage is proven to have been caused by reasons attributable to the Company. However, if relevant information is set forth in individual laws or Terms and Conditions, the Company shall abide by such information.
17.4. Objects in auctions are exhibited in the Company’s exhibition spaces prior to the auction, and therefore bidders must meticulously inspect and verify such objects in person before bidding. The Company guarantees the condition of objects in auction “as-is” at the time of the auction and shall assume no responsibility for the condition of objects not verified by the buyer at the time of the auction.
17.5. The Company shall assume no responsibility for damages incurred by members arising from relying on the accuracy of information, data and facts, etc. published by members other than the Company.
18. GOVERNING LAW
These Terms and Conditions shall be governed by the laws of the Republic of Korea, and in case a lawsuit is filed regarding the interpretation of these Terms and Conditions or dispute arising between the Company and the member, the laws of the Republic of Korea shall determine the competent court.
19.1. The Company implements and operates a Client Services Department for the purpose of applying reasonable opinions or complaints raised by members, rectifying such issues and resolving disputes arising between the Company and members. The Company shall swiftly rectify opinions and/or complaints it judges to be valid, and if immediate resolution is not possible, shall notify the member of the reason and the time period for resolution.
19.2. If a breach of such service or issues in utilizing the services arise, please contact us at email@example.com, by telephone (+82-2-3479-8888) or by fax (+82-2-3479-8889) and we will resolve the issue to the best of our ability.
19.3. The Company only provides an online marketplace for trade between members, and as such does not directly represent the member who intends to sell or purchase objects unless otherwise set forth by individual Terms and Conditions or individual contracts. In addition, no action by the Company shall be construed as an action of representing the consignor or buyer. The Company does not provide information about the consignor or the buyer to either party.
K Auction Inc.
Company Address: Art Tower 23, Eonju-ro 172-gil, Gangnam-gu, Seoul, Korea
CEO : HyunSoon Do
Article 1 (Applicable Date)
These Terms and Condition shall be applied beginning on 31 October, 2015.
Article 2 (Procedure Regulation Regarding Membership Registration Format Change)
Members who have registered before the applicable date of these Terms and Condition and wish to use the Company’s services must complete mobile phone identity verification.
These Terms and Conditions shall be applied beginning on 18 April, 2021.